Refund Policy

Introduction

WeBump is dedicated to delivering exceptional Discord server growth solutions to our users. While we strive for excellence in our service delivery, we understand that circumstances may arise where a refund might be necessary.

Refund Eligibility

WeBump maintains a strict refund policy and processes refunds only under specific circumstances. Refunds may be considered in the following situations:

  • Premium features are not functioning as advertised
  • Service disruption lasting more than 24 hours
  • Premium subscription activated but features remain unavailable

Refund Process

To request a refund:

  1. Join our support server
  2. Open a support ticket with your transaction ID
  3. Provide a detailed explanation of your refund request

Refund requests are typically processed within 5-7 business days after approval.

Special Circumstances

WeBump may consider refunds in exceptional cases, including:

  • Unauthorized account transactions
  • Verified payment processing errors
  • Technical issues preventing service access

Limitations

Our refund policy applies exclusively to services purchased directly through WeBump. We cannot process refunds for transactions made through third-party platforms or resellers.

Policy Updates

WeBump reserves the right to modify this refund policy at any time. Significant changes will be communicated through our website and Discord server. We encourage users to review this policy periodically for updates.

Contact Information

For refund inquiries or support, please join our Discord server and open a support ticket. Our team is available to assist you with any questions regarding our refund policy.

Please Note:We reserve the right to change this policy without notifying our users.